Terms and Conditions
Last updated: August 18, 2026
1. Who We Are
MoreLocalBusiness provides data-informed marketing gap analyses, 12-month growth planning, and, where separately agreed, coordinated marketing execution for local service businesses. MoreLocalBusiness is a service brand of Found Online Solutions, a business located in Surrey, British Columbia, Canada. In these Terms, “MoreLocalBusiness,” “we,” “us,” and “our” refer to the MoreLocalBusiness service and Found Online Solutions where applicable.
2. Acceptance and Eligibility
By accessing our website, using our planning tools, submitting information, creating an account, or purchasing services, you agree to these Terms. You represent that you are at least the age of majority where you live and are authorized to act for the business whose information you provide.
If you do not agree to these Terms, do not use the website, planning tools, or services.
3. The Website, Planning Tools, and Services
Our website and planning tools may help you assess marketing gaps and model possible 12-month growth scenarios using information you provide, available business or market data, third-party data sources, and stated assumptions.
To prepare, explain, or deliver a requested analysis, plan, or implementation service, we may involve members of our internal team and selected agency, sales, technology, or delivery partners. Those partners may contact you by phone or email about your request and may use their own secure systems to support the requested service.
An analysis or plan is an informational and planning tool. It is not financial, legal, tax, investment, employment, or business-management advice. It is not a promise or guarantee of leads, calls, rankings, customers, revenue, profitability, return on investment, customer-acquisition cost, or any other outcome.
Actual results depend on many factors outside our control, including the accuracy of inputs, market conditions, service area, competition, seasonality, pricing, capacity, responsiveness, sales process, follow-up, reputation, budget, customer cooperation, and third-party platforms.
4. Your Information and Assumptions
You agree to provide accurate, current, and complete information. We may rely on the information and assumptions provided by you when preparing an analysis or plan. We may use cautious estimates when an input is not known, but an estimate is not a verified fact.
You remain responsible for reviewing the inputs, assumptions, and recommendations in your plan before acting on them. You should not use a plan as the sole basis for a material financial, hiring, advertising, or operational decision.
5. Paid Execution Services
If you choose to engage MoreLocalBusiness for implementation or ongoing execution, the scope of work, fees, payment schedule, cancellation terms, performance terms, client responsibilities, and any applicable refund terms will be set out in a separate proposal, service agreement, order form, or invoice. Those written terms control if they conflict with these website Terms.
We do not begin every service identified in a plan. The agreed scope is determined by the selected plan, your business needs, and the written agreement between us.
6. Fees and Payments
All fees are due as stated in the applicable invoice, payment page, proposal, or service agreement. Unless a written agreement expressly states otherwise, fees are non-refundable once the applicable service period, setup, implementation, or approved third-party spend has begun.
Where we handle approved advertising or other third-party platform spend, that spend may be shown separately from our management or implementation fees. You remain responsible for approved third-party costs, taxes, chargebacks arising from your authorization, and overdue amounts.
Card charges for MoreLocalBusiness may appear as FOUND ONLINE SOL on your statement, which is the registered billing business for MoreLocalBusiness.
7. Accounts, Access, and Acceptable Use
If we provide dashboard, portal, CRM, or planning-tool access, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. You must not share access outside your authorized business users, use the services unlawfully, interfere with the website or tools, attempt to access restricted systems, reverse engineer the tools, or copy/resell our analyses, reports, materials, or platform access.
8. Intellectual Property
We retain ownership of our website, tools, templates, methods, software configurations, reports, graphics, branding, and other materials, except for your pre-existing business information and materials. Subject to payment of applicable fees, you may use a plan or report we provide for your own internal business evaluation. You may not reproduce, sell, publicly distribute, license, or create a competing service from our materials without our written permission.
9. Third-Party Services
We may use third-party providers for data, analytics, mapping, advertising platforms, payments, CRM, hosting, messaging, AI-enabled features, reporting, and other service delivery. These providers may have their own terms and privacy practices. We are not responsible for outages, policy changes, data changes, account suspensions, ad approvals, rankings, or other acts or omissions of independent third parties.
10. Disclaimers and Limitation of Liability
To the maximum extent permitted by law, the website, planning tools, analyses, reports, and services are provided on an “as available” basis. We do not guarantee that they will be uninterrupted, error-free, complete, or suitable for every business.
To the maximum extent permitted by law, MoreLocalBusiness and Found Online Solutions will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business opportunities, data, goodwill, or advertising spend. Our total liability arising from a claim relating to a paid service will not exceed the amount you paid us for that specific service in the three months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot legally be limited.
11. Indemnity
You agree to indemnify and hold harmless MoreLocalBusiness and Found Online Solutions from claims, losses, liabilities, and reasonable costs arising from information or materials you provide, your breach of these Terms, your unlawful use of the services, or your business operations.
12. Changes, Suspension, and Termination
We may update these Terms by posting a revised version on this page. Your continued use after the effective date of updated Terms means you accept them. We may suspend or terminate access to the website, tools, or accounts where reasonably necessary to protect our systems, comply with law, address non-payment, or respond to misuse.
13. Governing Law and Contact
These Terms are governed by the laws of British Columbia and the applicable federal laws of Canada. Any dispute that cannot be resolved informally will be brought before the courts located in British Columbia, unless applicable law requires otherwise.
For questions about these Terms, contact us at:
